privacy



We do not rent, sell or otherwise provide your name, address, or email address, or any other personally identifiable information to any third parties. We may email you regarding special offers or new train related products that we may have from time to time. You can opt out of these by replying to any message that you receive with the word "remove" in the subject line, this will also be noted in the footer of all such emails as well.

Trainz.com cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications.

Therefore, although Trainz.com uses industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private. However, you can expect that we will do our best to ensure that your contact information remains private.

For users of our Trainz Marketplace website, also see the privacy policy specifically regarding the use of that site.