For our customers in the United Kingdom

 

Greetings and salutations to our friends across the pond! We've heard your request to join in on the fun at Trainz.com. You want to earn Trainz Rewards points, you want the early access and special benefits that come from being a Private Car member

Trainz.com is now shipping to the United Kingdom! I know you want the details.

  • Duties and taxes are included and quoted at checkout.
  • Shipping transit time is estimated and shown at checkout.
  • Package labeling may mention OpenBorder, our delivery partner who acts as the Importer of record.
  • We partner with local carriers for last-mile delivery, including Royal Mail.
Geolocation
If you come to the site from the UK you will be identified by Geolocation and your location will automatically be set to the United Kingdom as follows:

You have the option to change your country/region if the geolocation feature is incorrect, or you can update the country setting on the header of any Trainz.com page. 

Product Eligibility for the UK market
Not all products are available for sale in the UK market.  Here is the criteria for a product being listed in the United Kingdom market:
  • Product or item must be available in stock (not Drop Ship or Factory Stock)
  • Weight must be less than 66 lbs 
  • Length must be less than 31 inches
  • Girth must be less than 54 inches
Checkout
At checkout, UK market Shoppers will be presented with the option to choose a UK shipping address:
At checkout, if taxes or duties apply the customer will be quoted an "all-in" Shipping, Duties and Taxes amount as follows:
If you have any questions, please use the Contact Us form to get in touch with Customer Service.